Cisco IPT Telecommunications Engineer - San Jose, Costa Rica, Costa Rica - San Jose, San José
Provincia: San José
Cantón: San José
Publicado en el día: 27 de Mayo de 2014
Nro. de Anuncio: 114040
Nro. de Visitas: 1
Cisco ipt telecommunications engineer - san jose, costa rica, costa rica\n\nat eloyalty, a teletech holdings company, we are committed to excellence in the delivery of our comprehensive cloud and premised based solution offerings that include contact center, web and speech self-services. we are a cisco gold preferred partner and attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class service to our clients. \n\n \n\nwe are currently undergoing a search for experienced cisco ipt telecommunications senior engineers to provide design, deployment and delivery support of our cisco ucce contact center services and solutions. this an excellent career opportunity for someone with prior voice and data engineering experience who want to develop and grow their career in cisco contact center solutions in a consulting, client facing environment.\n\n \n\nrole/responsibilities:\n\n \n\nrequirements:\n\n 1+ years hands on, multi-site contact center systems integration experience with acd and ivr solutions, with cisco ucce preferred\n\n sip, h.323 and mgcp voice protocol configuration experience is a must\n\n strong experience configuring and troubleshooting voice gateways/gatekeepers\n prior support experience of the icm environment including acd, pg, ivr \npg, ipcc and ctios\n prior experience deploying and administering routers, switches, ras, tacacs and lan/wan hsrp, qos, vlan??s, bandwidth modeling and voip infrastructures\n\n excellent documentation, presentation, and problem solving skills\n\n excellent communication skills and client-facing skills\n\n ccie voice or r&s , ccvp, or ccnp is a plus\n\n \n\nwe offer an outstanding career development opportunity, a competitive salary along with full comprehensive benefits. we are looking for individuals with a team player attitude, strong drive for career growth and a passion for excellence in client delivery, support and satisfaction.
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